FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

Find helpful information about your stay at Harsono, from reservations and check-in to dining, wellness, experiences, transfers, and celebrations.

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FAQ

Frequently Asked Questions

Find helpful information about your stay at Harsono Boutique Resort Bali, from reservations and accommodation to dining, wellness, experiences, celebrations, and exploring Bali.

How can I book a stay at Harsono Boutique Resort Bali?

You can book your stay through the official Harsono Boutique Resort Bali website. Select your preferred travel dates and accommodation to view current availability and rates. You may also contact our team if you require assistance before completing your reservation.

Can I contact Harsono before making a reservation?

Yes. Our team can assist with accommodation questions, special requests, dining, wellness, resort experiences, transportation, weddings, celebrations, and other arrangements related to your stay.

Can I request a specific room or location within the resort?

You are welcome to share your preference when making your reservation. Specific room locations and requests remain subject to availability and cannot always be guaranteed.

Can I arrange something special for a romantic stay or celebration?

Yes. Harsono offers a variety of experiences suitable for meaningful occasions, including private-pool stays, floating breakfast, romantic dining, wellness experiences, proposals, anniversaries, and celebrations. We recommend contacting our team in advance so the arrangements can be prepared thoughtfully.

Where can I find the latest room rates and offers?

Current room rates and available packages can be viewed through our official booking channel and Offers page. Rates, inclusions, and availability may vary according to your selected travel dates.

What is the cancellation policy?

Cancellation and amendment conditions may vary according to the rate or package selected. Please refer to the terms shown during booking and in your reservation confirmation for the conditions that apply to your stay.

What accommodation types are available at Harsono?

Harsono currently offers six accommodation categories: Deluxe Pool Access, Suite Room with Balcony, One-Bedroom Private Pool, Two-Bedroom Private Pool, Club Sky Suite, and Junior Sky Suite.

Which accommodation is suitable for couples?

Most Harsono accommodation categories are designed for two guests. Couples seeking additional privacy may consider the One-Bedroom Private Pool, Club Sky Suite with private pool, or Junior Sky Suite with its private deck and indoor Jacuzzi.

Which room is suitable for families or friends travelling together?

The Two-Bedroom Private Pool is designed for up to four guests and offers generous space together with a private swimming pool, making it well suited to families or friends travelling together.

Does Harsono offer rooms with direct pool access?

Yes. The Deluxe Pool Access opens directly onto a shared swimming pool and is designed for two guests.

Does Harsono offer private-pool accommodation?

Yes. Private pools are available with the One-Bedroom Private Pool, Two-Bedroom Private Pool, and Club Sky Suite.

Does Harsono have accommodation with a Jacuzzi?

Yes. The Junior Sky Suite features an indoor Jacuzzi together with a private deck and open-sky outlook.

Is complimentary Wi-Fi available?

Yes. Complimentary Wi-Fi is provided as part of the current in-room amenities.

Is a safety deposit box available in the room?

Yes. An in-room safety deposit box is provided for valuables. Guests are encouraged to secure passports, jewellery, cash, and other important belongings whenever they are not in use.

What time is check-in?

Standard check-in begins at 3:00 PM.

What time is check-out?

Standard check-out is at 12:00 PM.

Can I request early check-in or late check-out?

Early check-in and late check-out may be requested through our team and are subject to availability and any applicable arrangements.

What are the swimming pool operating hours?

The swimming pool is available from 7:00 AM to 10:00 PM.

Does Harsono have quiet hours?

Yes. Quiet Hours are observed from 10:00 PM to 7:00 AM. During this time, guests are kindly asked to keep conversations, music, and other activities at a considerate level.

Is smoking allowed at Harsono?

Guest rooms and indoor common areas are non-smoking. Smoking is permitted only in designated outdoor areas. A charge of IDR 1,000,000 applies if smoking takes place within a designated non-smoking area.

Are pets allowed at the resort?

No. Pets are not permitted within Harsono Boutique Resort Bali.

Can visitors meet me at the resort?

Visitors are required to register with the Front Office, present valid identification, and have a prior appointment or invitation from a registered guest.

Can guests enjoy the riverside area?

Guests may enjoy the riverside and stepping stones when water levels are low and conditions are safe. As the river is a natural environment, conditions may change without notice, particularly after rainfall. Children should always remain accompanied by an adult.

What dining venues are available at Harsono?

Harsono features Aska River Garden Restaurant, Kinta Pool & Bar, and Dhika Business Lounge, together with selected romantic and private dining experiences.

What is Aska River Garden Restaurant?

Aska River Garden Restaurant is set beside the Tjampuhan River and brings together Balinese and international flavours in a relaxed riverside setting.

What is Kinta Pool & Bar?

Kinta Pool & Bar offers a relaxed poolside and riverside atmosphere for food, refreshing drinks, and unhurried resort moments.

What is Dhika Business Lounge?

Located within the lobby, Dhika Business Lounge is an easy place to enjoy specialty coffee, refreshing drinks, and light sweet or savoury bites throughout the day.

Does Harsono offer romantic or private dining?

Yes. Harsono offers romantic dining experiences that can provide a more intimate setting for couples and special occasions. Advance reservation is recommended.

What experiences are available at Harsono?

Current resort experiences include Riverside Serenity Yoga, Cycling Tour, Making Canang, Riverside Romantic Dinner, Latte Art Class, Mixology Class, Floating Breakfast, Balinese Cooking Class, and Riverside Afternoon Tea.

Is yoga available at Harsono?

Yes. Riverside Serenity Yoga combines breathing techniques and body postures in a calm natural setting. The experience is designed to be suitable for different levels.

Does Harsono offer cycling experiences?

Yes. Cycling offers guests a relaxed way to explore the surrounding landscape and experience another side of Gianyar.

Can guests learn how to make Canang?

Yes. The Making Canang experience introduces guests to one of Bali's familiar daily traditions and offers an opportunity to understand more about the meaning behind Balinese offerings.

Is there a Balinese Cooking Class?

Yes. The Balinese Cooking Class is a hands-on experience introducing traditional spices, fresh ingredients, and Balinese cooking techniques with guidance from the culinary team.

Does Harsono offer Floating Breakfast?

Yes. Floating Breakfast is available as a leisurely breakfast experience served on the water in a tropical resort setting.

Are all resort experiences complimentary?

No. Selected activities may be complimentary while others require an additional charge. Availability, schedules, and inclusions vary by experience, so please check the individual experience details or contact our team.

Does Harsono have a spa?

Yes. Fera Wellness & Spa is Harsono's dedicated wellness space, designed as a peaceful setting for restorative treatments and quiet time beside the river.

What kind of treatments does Fera Wellness & Spa offer?

Fera Wellness & Spa focuses on therapeutic-inspired treatments influenced by Balinese traditions and complemented by thoughtfully selected spa products.

What are Fera Wellness & Spa's opening hours?

Fera Wellness & Spa is currently open from 9:00 AM to 9:00 PM.

Should spa treatments be reserved in advance?

Advance booking is recommended, especially if you have a preferred treatment or appointment time.

What is Campuhan Retreat?

Campuhan Retreat is a distinctive venue within Harsono Boutique Resort Bali, created for cultural experiences, private dining, intimate celebrations, weddings, and group gatherings.

Is Campuhan Retreat a conventional event venue?

Campuhan Retreat is designed to be more flexible than a conventional function venue. The space can be shaped around different occasions, from a Balinese cultural evening or private dinner to a family celebration or curated wedding experience.

What types of events can be held at Campuhan Retreat?

Campuhan Retreat can be considered for cultural evenings, private dinners, family celebrations, weddings, group dining, and other meaningful gatherings.

Can Campuhan Retreat host weddings?

Yes. Weddings are part of the Campuhan Retreat experience. The space can be shaped around the atmosphere, dining, and story behind the occasion.

Can Campuhan Retreat be used for private or group dining?

Yes. Private dining and group gatherings are among the intended uses of Campuhan Retreat. Dining arrangements can be discussed according to the occasion.

How can I plan an event or wedding at Harsono?

Contact our team through the Plan Your Event or Request a Proposal enquiry option. Sharing your preferred date, estimated guest number, type of occasion, and dining preferences will help our team understand what you would like to create.

Where is Harsono Boutique Resort Bali located?

Harsono Boutique Resort Bali is located at Jl. Buntu No. 444, Batubulan, Sukawati, Gianyar, Bali 80582.

Can Harsono assist with transportation?

Yes. Our team can assist with transportation enquiries related to your stay. Please contact the resort in advance if you would like assistance with your journey.

Can Harsono arrange half-day or full-day tours?

Yes. Harsono offers Half-Day and Full-Day Tour experiences for guests who would like to explore more of Gianyar and Bali. Contact our team to discuss available journeys.

What areas can I explore from Harsono?

Harsono provides a convenient starting point for discovering Batubulan, Sukawati, Gianyar, Sanur, Ubud, local villages, traditional markets, cultural attractions, and other parts of Bali.